A major part of my consulting work consists in successfully delivering large-scale software implementations for my clients and their customers.
Please find some examples of the projects I have been involved in so far below.
The Board commissioned the design, implementation & roll out of the group’s new cutting-edge online banking solution. This was a key part of their strategic decision to be the digital transformation leader in the market.
In order to achieve MIFID II compliance (newly imposed by the EU banking regulator) in time thus avoiding multi-million penalties analysis all relevant processes and systems had to be made compliant, and the regulatory reporting set up. Led a team of 60 specialists and governed a budget of 6 million EUR, successfully delivering the full scope within time and budget.
The Board decided that a convergent product portfolio for the German B2B market be introduced. The incremental NPV (5 years) of the introduction of the portfolio was 32 million EUR.
Directed a five person team to reengineer the delivery and quality processes. As a result, client satisfaction has risen considerably, while the churn rate was reduced by 50%.
Within a very tight timeframe, the client had targeted to deploy a new international mobile portal, a new revenue driver. A team of 3 client resources and 10 consultants made sure that the launch and all further releases were successful. After 18 months the portal had already 1.3 million customers, exceeding forecasts by far.